Shipping policy
Shipping Policy
We currently ship within the United States.
Orders are typically processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times may vary depending on your location and carrier delays. Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.
Shipping Delays
We are not responsible for shipping delays caused by the carrier, weather conditions, customs processing, or other events beyond our control.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned due to an incorrect address, additional shipping fees may apply to resend the order.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is missing, please contact the shipping carrier directly with your tracking information.
Contact Us
If you have any questions about shipping, please contact us at:
Email: sabrinaschembeck@gmail.com Contact page: https://getgentlecore.com/pages/contact